What do your refurbished cosmetic grades mean? (Grade A, B, and C)

Thank you for asking! We believe in full transparency, so we use a clear cosmetic grading system to help you choose the perfect device for your needs and budget.

The Most Important Thing: 100% Functionality Guaranteed

Regardless of the cosmetic grade, every single device we sell has passed a rigorous, multi-point inspection by certified technicians. All devices are guaranteed to be 100% fully functional, and their batteries are tested to ensure they hold a strong, healthy charge.

The only difference between the grades is their physical appearance.

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Our Cosmetic Grades Explained

Grade A: Excellent Condition<

*   Appearance: The device is in excellent, near-mint condition. It may have a few extremely faint micro-scratches on the body, but these are typically invisible unless you are looking for them up close.

*   Screen: The screen is in pristine condition.

*   Who is it for? The customer who wants a device that looks and feels almost brand new.

Grade B: Good Condition

*   Appearance: The device will show some minor, visible signs of previous use. This can include light scratches, scuffs, or small nicks on the body or casing.

*   Screen: The screen is in good condition, without any cracks. It may have some light scratches, but they are not typically noticeable when the screen is on.

*   Who is it for? The customer looking for the best value, getting a device that works perfectly with only minor cosmetic imperfections.

Grade C: Value Condition

*   Appearance: The device will show clear signs of moderate to heavy use. This includes more noticeable scratches, scuffs, and potentially small dings on the casing.

*   Screen: The screen may have more noticeable scratches than a Grade B device, but it will be fully functional and free of any cracks. These scratches will not affect the usability of the device.

*   Who is it for? The budget-conscious customer who needs a perfectly working device and doesn't mind cosmetic wear and tear.

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We hope this helps you make an informed decision!

Sincerely,

Customer Service