We are sorry to hear you're experiencing an issue with a past purchase. We're happy to clarify our warranty policy for you.
Our standard warranty provides comprehensive coverage for 60 days from the date your item was delivered. During this period, we will gladly offer a free return, exchange, or refund for any functional defects.
We have checked your order and can confirm that it is outside of this 60-day warranty period. For this reason, it is no longer eligible for a free return or replacement from our store.
While we cannot process a return, here are a couple of alternative options that may help:
1. Check with the Manufacturer: Sometimes, the original manufacturer (e.g., Apple, Samsung, HP) offers repair services that you may find useful.
2. Local Repair Services: A local electronics repair shop can often be a quick and affordable solution for out-of-warranty issues.
We sincerely apologize that we cannot be of more assistance with this specific request. We value you as a customer and hope this information is helpful.
Sincerely,
Customer Service
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