Why is my order delayed or on hold? (Address Issues)

Your order may be on a temporary hold due to an issue with the shipping address provided during checkout.

When our system detects an address that appears to be incomplete or incorrect, we pause the shipment to prevent the package from being lost.

To resolve this and get your order shipped, please reply to us with your full and correct mailing address.

Please double-check the following:

*   Street Name and Number

*   Apartment, Suite, or Unit Number (if applicable)

*   City, State, and ZIP Code

Here is a good format to follow:

Full Name

Street Address (including Apt #)

City, State ZIP Code

As soon as we receive and verify the corrected address, we will ship your order promptly. We apologize for this slight delay and appreciate your help.

Sincerely,

Customer Service